Cookie Policy
Understanding how WingSnob uses cookies to enhance your experience
Last Updated: January 1, 2025
1. Introduction
This Cookie Policy explains how WingSnob ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at wlng-snob.top (the "Service"). This policy explains what these technologies are and why we use them, as well as your rights to control our use of them.
By using our Service, you consent to our use of cookies and other tracking technologies as described in this policy. This Cookie Policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
As a food delivery and restaurant service, we use specific cookies to enhance your ordering experience, remember your preferences, and provide personalized recommendations based on your dining habits.
2. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used by website owners to make their websites work more efficiently and to provide reporting information.
Types of Cookies:
- Session Cookies: These are temporary cookies that remain in your browser only while you're visiting our website and are deleted when you close your browser.
- Persistent Cookies: These cookies remain on your device for a set period of time or until you delete them manually.
- First-Party Cookies: These cookies are set directly by our website.
- Third-Party Cookies: These cookies are set by third-party services that appear on our website, such as analytics or advertising services.
In addition to cookies, we may also use web beacons, pixel tags, and other similar technologies to track user behavior and gather information about how you use our Service.
3. Why We Use Cookies
We use cookies for several reasons, including:
Essential Website Functionality:
- Maintaining your shopping cart contents while you browse
- Remembering your login status and preferences
- Ensuring website security and preventing fraud
- Enabling core website features like checkout and payment processing
Performance Improvement:
- Analyzing website traffic and usage patterns
- Identifying and fixing technical issues
- Optimizing website speed and performance
- Understanding which pages are most popular
User Experience Personalization:
- Remembering your delivery address and contact information
- Saving your favorite menu items and dietary preferences
- Providing personalized food recommendations
- Customizing content based on your location
Marketing and Advertising:
- Showing you relevant promotional offers and discounts
- Measuring the effectiveness of our advertising campaigns
- Providing targeted advertisements based on your interests
- Retargeting visitors who have shown interest in our food items
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They cannot be disabled without severely affecting the usability of our site.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | WingSnob | Maintains user session state | Session | Until browser closes |
| cart_items | WingSnob | Stores shopping cart contents | Persistent | 30 days |
| user_auth | WingSnob | Authentication and login status | Session | Until browser closes |
| csrf_token | WingSnob | Security protection against cross-site attacks | Session | Until browser closes |
| cookieConsent | WingSnob | Stores your cookie consent preferences | Persistent | 1 year |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes unique users | Persistent | 24 hours |
| _gat | Google Analytics | Throttles request rate | Persistent | 1 minute |
| _gtag_UA_* | Google Analytics | Tracks page views and events | Persistent | 2 years |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| user_location | WingSnob | Remembers delivery location for faster ordering | Persistent | 90 days |
| dietary_prefs | WingSnob | Stores dietary preferences and allergies | Persistent | 1 year |
| favorite_items | WingSnob | Saves favorite menu items for quick reordering | Persistent | 6 months |
| order_history | WingSnob | Maintains order history for recommendations | Persistent | 2 years |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Facebook Pixel for advertising tracking | Persistent | 3 months | |
| _fbc | Stores Facebook click ID for attribution | Persistent | 1 year | |
| IDE | Google DoubleClick | Used for advertising targeting and frequency | Persistent | 1 year |
| promo_tracking | WingSnob | Tracks promotional campaign effectiveness | Persistent | 30 days |
5. Third-Party Cookies
We work with third-party partners who may also set cookies on your device when you visit our website. These partners include:
Google Analytics
We use Google Analytics to analyze website traffic and user behavior. Google Analytics cookies help us understand how visitors use our site, which pages are most popular, and how we can improve the user experience.
Privacy Policy: https://policies.google.com/privacy
Facebook Pixel
We use Facebook Pixel to track conversions, optimize ads, and create targeted audiences for our advertising campaigns on Facebook and Instagram.
Privacy Policy: https://www.facebook.com/privacy/explanation
Google Ads
We use Google Ads for advertising and remarketing purposes. These cookies help us show relevant ads to users who have visited our website.
Privacy Policy: https://policies.google.com/privacy
Payment Processors
Our payment partners may set cookies to securely process transactions and prevent fraud. This includes services like Stripe, PayPal, and other payment gateways.
6. Cookie Duration
The duration for which cookies remain on your device varies depending on their type and purpose:
Session Cookies
These cookies are automatically deleted when you close your web browser. They typically include authentication cookies and temporary shopping cart contents.
Persistent Cookies
These cookies remain on your device until they expire or are manually deleted:
- Short-term (1-30 days): Shopping cart persistence, promotional tracking
- Medium-term (30 days - 1 year): User preferences, location settings, authentication
- Long-term (1-2 years): Analytics data, advertising identifiers, order history
You can view and manage individual cookie expiration dates through your browser's developer tools or cookie management settings.
7. How to Manage Cookies
7.1 Browser Settings
You can control and manage cookies through your web browser settings. Here are instructions for major browsers:
Google Chrome
- Click the three-dot menu in the top-right corner
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings or click "See all site data and permissions" to manage individual sites
Mozilla Firefox
- Click the menu button (three lines) in the top-right corner
- Select "Settings" from the menu
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data," click "Manage Data" to view and delete specific cookies
- Use the dropdown next to "Accept cookies and site data from websites" to adjust settings
Safari
- Click "Safari" in the top menu bar
- Select "Preferences" from the dropdown
- Click the "Privacy" tab
- Adjust your cookie preferences using the available options
- Click "Manage Website Data" to view and delete specific cookies
Microsoft Edge
- Click the three-dot menu in the top-right corner
- Select "Settings" from the menu
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and data stored" to manage your cookie settings
- Choose your preferred options or click "See all site data and permissions" for detailed management
7.2 Opt-Out Links
You can opt out of certain third-party cookies through these links:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook: Facebook Ad Preferences
- Google Ads: Google Ads Settings
- Network Advertising Initiative: NAI Consumer Opt Out
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.
8. Consequences of Disabling Cookies
While you have the right to restrict or disable cookies, please note that this may impact your experience on our website:
Essential Functions That May Not Work:
- Shopping cart functionality - your items may not be saved between sessions
- User account login and authentication
- Order processing and checkout functionality
- Delivery address and payment information storage
Features That May Be Limited:
- Personalized menu recommendations
- Remembering your dietary preferences and allergies
- Quick reordering of favorite items
- Location-based restaurant suggestions
- Customized promotional offers
If you experience issues with our website after disabling cookies, you may need to re-enable them or contact our support team for assistance.
9. Do Not Track Signals
Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no universal standard for how websites should respond to DNT signals.
At this time, our website does not automatically respond to DNT signals. However, you can control tracking through:
- Our cookie consent tool
- Your browser's cookie settings
- Third-party opt-out tools mentioned in this policy
- Contacting us directly to express your preferences
We are monitoring developments in DNT technology and may implement automatic responses to DNT signals in the future as industry standards become more established.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify users of significant changes through our website banner or email
- Request renewed consent where required by law
- Archive previous versions of the policy for reference
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage your preferences. Your continued use of our website after any changes to this policy will constitute your acceptance of the revised terms.
11. Contact Us
Questions about our Cookie Policy?
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
Email: [email protected]
Phone: +1 212-777-2500
Address: 6 Bond St, New York, NY 10012, USA
We will respond to your inquiry within 5 business days and work with you to address any concerns about our cookie practices.
12. More Information
For more information about cookies and online privacy, you may find these external resources helpful:
Educational Resources:
- All About Cookies - Comprehensive guide to cookies and privacy
- ICO Cookie Guidance - UK Information Commissioner's Office guidance
- Cookiepedia - Database of cookie information
Browser Help Pages:
This Cookie Policy is part of our commitment to transparency and your privacy. We believe in giving you control over your data and ensuring you understand how we use cookies to improve your WingSnob experience.