Terms of Service

1.1 Eligibility Requirements

• You must be at least 18 years old to use our Services
• You must have legal capacity to enter into binding contracts
• You must provide accurate and complete information when creating an account
• You must comply with all applicable laws and regulations in your jurisdiction

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

3.1 Permitted Use

You may use our Services for the following purposes:

• Personal, non-commercial use in accordance with these Terms
• Browsing our menu and placing legitimate food orders
• Accessing information about our services and locations
• Contacting us for customer support or business inquiries
• Participating in promotions and loyalty programs as offered

3.2 Prohibited Use

You agree not to use our Services for any of the following prohibited activities:

• Any illegal, harmful, threatening, abusive, or defamatory activities
• Impersonating any person or entity or misrepresenting your affiliation
• Attempting to gain unauthorized access to our systems or networks
• Distributing viruses, malware, or other harmful computer code
• Scraping, crawling, or harvesting data from our Services
• Interfering with or disrupting the operation of our Services
• Violating any applicable laws or regulations
• Transmitting spam or unsolicited communications
• Infringing on intellectual property rights
• Providing false or misleading information

4.1 Registration Requirements

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account

4.2 Account Security

You are solely responsible for safeguarding your account credentials. WingSnob will not be liable for any loss or damage arising from your failure to protect your account information.

4.3 One Account Per Person

Each user may maintain only one account. Creating multiple accounts may result in suspension or termination of all accounts.

4.4 Account Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in activities that may harm our business or other users.

5.1 Food Safety and Quality

WingSnob is committed to maintaining the highest food safety and hygiene standards. We comply with all applicable food safety regulations and health codes. However, we cannot guarantee that our food products will meet every individual's dietary requirements or health conditions.

5.2 Allergen Information

Important: Our food products may contain or come into contact with common allergens including wheat, eggs, dairy, soy, tree nuts, peanuts, fish, and shellfish. Please inform us of any allergies when placing your order. While we take precautions, we cannot guarantee allergen-free preparation.

5.3 Product Descriptions and Pricing

• We strive to provide accurate product descriptions and pricing
• Images are for illustrative purposes and may not reflect exact appearance
• Prices are subject to change without notice
• We reserve the right to correct pricing errors

5.4 Order Acceptance and Processing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

5.5 Delivery Terms and Timing

• Delivery times are estimates and may vary due to factors beyond our control
• Delivery is available only within our designated delivery zones
• Minimum order requirements may apply for delivery
• Delivery fees and service charges will be clearly displayed during checkout
• You must be available to receive your order at the specified delivery address

5.6 Order Cancellation and Modification

Order cancellations or modifications may be possible within a limited time frame after placement. Once food preparation begins, orders generally cannot be cancelled or modified. Please contact us immediately if you need to make changes.

5.7 Temperature-Sensitive Items

We take special care with temperature-sensitive food items during preparation and delivery. However, food quality may be affected if delivery is delayed or if proper storage instructions are not followed upon receipt.

6.1 Our Intellectual Property

All content on our Services, including but not limited to text, images, logos, trademarks, software, and design elements, is owned by WingSnob or our licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms.

6.3 User Content License

By submitting content to our Services (such as reviews or feedback), you grant us a worldwide, royalty-free license to use, modify, and display such content for business purposes.

6.4 Copyright Infringement

If you believe your copyrighted work has been infringed, please contact us at [email protected] with details of the alleged infringement.

7.1 Responsibility for Your Content

You are solely responsible for any content you submit, post, or transmit through our Services. This includes reviews, comments, feedback, and any other user-generated content.

7.2 Prohibited Content

You agree not to submit content that is:

• Illegal, harmful, or offensive
• Defamatory or false
• Infringing on intellectual property rights
• Contains personal information of others
• Spam or commercial solicitation

7.3 Content Moderation

We reserve the right to review, modify, or remove user content at our discretion without prior notice.

8.1 Service Availability

Our Services are provided "as is" and "as available." We do not guarantee uninterrupted, secure, or error-free operation of our Services.

8.2 No Warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.3 Third-Party Content

We are not responsible for the accuracy, completeness, or reliability of third-party content or services that may be accessible through our platform.

8.4 Professional Advice Disclaimer

Our Services do not constitute professional nutritional, medical, or dietary advice. Consult with qualified professionals for specific dietary needs or health concerns.

12.1 Company Right to Terminate

We may terminate or suspend your account and access to our Services at any time, with or without notice, for any reason, including if you violate these Terms.

12.2 User Right to Terminate

You may terminate your account at any time by contacting us at [email protected] or through your account settings.

12.3 Effect of Termination

Upon termination, your right to use our Services will cease immediately. Provisions that by their nature should survive termination will remain in effect after termination.

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.

13.2 Jurisdiction and Venue

Any legal action or proceeding arising from or relating to these Terms shall be brought exclusively in the federal or state courts located in New York County, New York, and you consent to the jurisdiction of such courts.

13.3 Dispute Resolution

We encourage you to contact us directly to resolve any disputes. If a dispute cannot be resolved through direct communication, you agree to attempt to resolve the dispute through good faith negotiations before pursuing legal action.

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Services, constitute the entire agreement between you and WingSnob regarding your use of our Services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

15.3 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor strikes, or government regulations.

15.6 Headings

The headings in these Terms are for convenience only and do not affect the interpretation of the provisions.